Managing Remote Teams

Gain skills to successfully lead and manage remote teams. Practice these skills in video conferencing exercises.

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Course overview



22 online lessons

Digital certificate

Practice exercises

2 hours of learning

Course outcomes

Navigate remote goal setting and how to coach and provide feedback to employees virtually

Build trust and provide structure amongst your virtual team

Nurture team connections and relationships

Successfully reach your business goals as a remote or hybrid team

Get the best out of your remote team and yourself as a manager

Leader talking on video call

As the current global situation has accelerated the trend towards remote working, the need for strong virtual leaderships has increased significantly.

Remote working is here to stay too:

  • 74% of companies plan to shift some of their employees to remote working permanently after COVID-19 (Gartner)
  • Before the pandemic, 52% of global employees work remotely once a week, and 68% do so at least once per month (Owl Labs)
  • 77% of remote employees say they’re more productive when working from home. (CoSo Cloud)

Virtual leadership is a form of leadership in which teams are managed via a remote working environment. Like traditional leadership roles, virtual leaders focus on motivating employees, understanding their needs and roles, and helping teams accomplish their goals. They have to put their trust in workers’ capabilities and communicate solely through virtual means, which requires a unique skill set.

In this course, you'll learn key remote leadership skills with self-paced classes and practice on-demand with interactive exercises, as often as you like.

Course outcomes

This Managing Remote Teams course teaches you the fundamentals for leading remotely, covering topics including how to give feedback to remote employees, lead meetings and tell stories virtually.

By the end of this course, you’ll be able to confidently manage remote teams, regardless of their location.

Course content

  • This course will help you to meet your business goals when you are depending on employees, contractors and subcontractors who are not operating within a traditional workplace model.
  • Welcome
  • Remote workers are the future
  • Priorities as a remote team leader
  • Learn about the different types of remote team and what it means to lead remotely. We discuss the leadership model and how to think from the remote team member's perspective.
  • Types of remote teams
  • What it means to lead remotely
  • The remote leadership model
  • The remote team member's perspective
  • Getting the same results when your team is remote can be difficult. This section looks at remote goal setting and how to coach your team online. We discuss the different communication tools available to you and explain when you should use them.
  • Understanding what success looks like
  • Remote goal-setting
  • Remote coaching and feedback
  • Giving remote workers the right tools
  • Communication platforms
  • Learn how to build trust and provide structure to your virtual team. Learn what techniques can be used to foster equality and reward individuals. We explain how to also get feedback, so you can continue improving as a leader.
  • Providing structure in a virtual team
  • Fostering equality and transparency
  • Rewarding and recognizing individuals
  • Getting honest feedback as a remote leader
  • Understanding remote politics
  • Understand your role within the team to connect people together, as well as how to maintain contact with a dispersed team. Learn key differences with a cross-cultural team and how to set boundaries when traditional working hours may differ.
  • Understanding the manager's connecting role
  • Maintaining regular contact with team members
  • Cultivating cross-cultural awareness
  • Managing mixed remote and on-site teams
  • Setting boundaries and personal priorities